Customer Service

customer Service

  • Shipping & Delivery
  • Privacy & Security
  • Returns & Replacements
  • Payment, Pricing & Promotions
  • Updating Account Information

Shipping & DeliveryYou can expect to have a shipping confirmation after your purchase so you will know when to expect the delivery.  We use USPS, UPS, Fed Ex and DHL.  If you live in the Keller TX area you can pick up your purchase in person.  Our goals are to ship the same day of purchase on the next business day.  We charge you our costs on mailing out any package.Privacy & SecurityThe information that you provide us will ONLY be used to do business with YourBatteryBuddy.com.  We do not sell any information to anyone.  If you select to subscribe to our Newsletters I will from time to time let you know about new products or other significant notification I will pass them along to you.Returns & ReplacementsYou should contact us for issues that you may encounter.  Sometimes things just happen and we will do our best to make you a satisfied customer.  Mostly our distributor prefer that you reach out to them for any Warranty issues.  Once you contact me I will direct you how to proceed.Payment, Pricing & PromotionsPayments are expect to made at the same time the items are ordered.Updating Account InformationOnce you have logged into the website you can click on My Accounts and you can edit most all of the information.

If you have any questions about any purchases or doing business will use please go the Contact Us page and we will respond to you.